Technical Operations Engineer, Techstop Support
Location : Hyderabad, Telangana, India
Minimum qualifications:
Bachelor’s amount in Computer Science, an accompanying abstruse field, or agnate applied experience.
1 year of acquaintance in designing, developing, or troubleshooting Linux, networking, mobile, video conferencing, or articulation technologies.
Preferred qualifications:
Experience with scripting languages (e.g., Python).
Experience troubleshooting applications in a networked environment.
Experience troubleshooting issues for assorted operating systems.
Excellent chump service, organization, prioritization, multitasking, communication, and administration skills.
About the job
Technical Operations Engineer, Techstop Support Technical abutment for a technology aggregation is a big task. As the Corporate Operations Engineer aural the IT Abutment Technician team, your mission is to accredit the bodies and technology that accumulate Google running. Your aggregation provides the advanced band user abutment for our centralized accouterment and technologies. Beyond the day-to-day, the aggregation will accord to longer-term abstruse projects, action advances, and the affidavit efforts that advise accomplishing the Google abracadabra happen.
Technical Operations Engineer, Techstop Support Responsibilities
Technical Operations Engineer, Techstop Support Provide user abutment that includes basis account assay of IT issues on assorted technologies and platforms (e.g., hardware, software, tools, services, networks, chip video, and audio conferencing equipment).
Use insights acquired through the absolute abutment to apostle for users, alive with accomplice teams to analyze ambiguous user journeys and accent solutions.
Partner and advance peers, and vendors, and added abstruse abutment teams to alike troubleshooting processes and resolution for issues.
Technical Operations Engineer, Techstop Support Develop scripts, tools, processes, or solutions to anticipate problems, advance user abundance, and automate alternating tasks as allotment of the best appellation and all-around account improvements.
Participate in or advance IT projects, ensuring that projects are advised and planned well, absorption on carrying a band-aid or abstruse improvement.
Interview Questions
Technical Skills and Knowledge
Operating Systems:
Can you call your acquaintance with altered operating systems (Windows, macOS, Linux)?
How do you troubleshoot accepted issues in the anniversary of these operating systems?
Networking:
Explain the action of diagnosing and absolute an arrangement connectivity issue.
What accouterment do you use for arrangement troubleshooting?
Software and Applications:
How do you administer software installations and updates in an action environment?
Describe your acquaintance with alien desktop abutment tools.
Hardware:
How do you handle accouterments failures and replacements?
Can you explain the action of diagnosing an accouterments issue?
Scripting and Automation:
Do you accept acquaintance with scripting languages (e.g., PowerShell, Python) for automation?
Can you accommodate an archetype of calligraphy you’ve accounted for to automate a task?
Problem-Solving and Troubleshooting
Analytical Skills:
Describe a time back when you had to analyze a circuitous abstruse problem. How did you bold it?
How do you booty back your appointment a botheration you’ve never experienced before?
